Civica Support

Supporting our global customers with software that helps deliver critical services for citizens all around the world

We are committed to providing first-class customer support.

Our expert team is on hand to help make sure you get the most from your Civica products and services.

Civica Support Cloud

Our product support solution will enable you to:

  • Quickly interact with our support team
  • Search and easily access Knowledgebase articles
  • Benefit from automated workflows which route your request to
    the correct Civica Support Analyst.
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Learn more about Civica Support Cloud, the products currently live, useful FAQs and how to contact our team for further assistance.

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Userhub

Userhub is designed for Civica customers, to provide access to information such as:

  • Events and news
  • Software documentation and patch downloads
  • A forum for discussion and to share knowledge between the user community.
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