Civica Education Payments

Streamline school administration, maximise income and enhance parental engagement.

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Our online payment portal offers fast and secure payments for schools to transform income collection and improve parental engagement

Civica Education Payments transforms how schools manage education payments with a fast, convenient, and secure online payments portal for parents. Built in partnership with schools, councils and sector organisations, the portal maximises income and improves parental engagement,enabling schools to focus on education rather than administration.

Civica Catering Management (formerly Saffron) and Civica Cashless Catering systems work alongside Civica school payments to create a comprehensive payment system that delivers peace of mind, enhances productivity, and improves users experience.

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Why choose Civica Education Payments?

See a complete picture of school income across your authority or trust

Improve parental engagement and promote self-service

Maximise income collection and reduce administration

Get your money faster

With Civica Payments, funds are settled as soon as possible. It’s your money, we don’t hold onto it.

A safe pair of hands

We know how to manage income. We’ve been innovating public sector payments for over 25 years. Civica Education Payments is fully compliant with GDPR and PCI DSS Level 1. In 2019, we enabled public sector organisations to collect more than £2.2bn. That’s more than twice the amount processed by the leading school payments provider.

Central control of multiple sites

From a single Civica pay login, administrators can manage merchants and income across all schools in your authority or trust. This helps you see the full picture of income across your estate, enabling you to make cost-saving decisions.

More than school meals

Schools can collect payments for catering, trips, uniforms, clubs – anything they wish to offer. Schools decide which items are available to which child and set the stock levels.

Automatic top-ups

We understand how awkward it can be for pupils and canteen staff if funds run out. With our payment processing, parents can set a threshold to automatically top-up the balance on the account by a set amount, saving time and saving face in the lunch queue.

Ditch the paper trail

Consent can be easily collected where required, and the included communications module lets schools send bulk email or text messages. This reduces the delays and hassle of paperwork and provides a clear audit trail. Paper should be used for school work, not admin.

An integrated solution

Civica Education Payments seamlessly integrates with Civica Cashless Catering, ensuring data protection and removing 3rd party integration costs. This means you are dealing with one supplier, one support login, and one maintenance contract through a secure web browser. Of course, we can integrate with all other 3rd party catering systems if you really, really want.

Flexibility for parents

Need to transfer catering balance from one pupil to another? No problem. Multiple children at different schools? Parents can use the same account to manage each child’s balance. Different parents need to pay separately for a single child? Again, not a problem. With these and many more options, Civica Education Payments saves time for busy parents. School staff spend less time on admin and more time supporting learning.

School payments system FAQs

What is a school payment system?

A school payments system is an online portal which lets parents pay for meals or other items schools need to charge for. A secure, online payments system enables schools to become cashless.

How do you pay school money?

Parents use the online school payment portal to transfer money to their child’s account or automatically top-up the balance when funds reach a specified threshold.

What are the benefits of school payment system?

An online school payments system gives parents and guardians more control and visibility over school payments, including school meals, class trips, uniforms, clubs – anything offered by your school. The solution ensures quick payment processing for schools, and streamlines the management of income, reducing administration and paperwork.

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