17th March 2022
Societal trends and technological advances are shifting perceptions about how we live and work.
Powerful and exciting new technologies are emerging continuously, offering more, and better, opportunities to enhance outcomes for citizens; better healthcare, easier access to frontline services, reduced administrative costs and greater insight. Our public sector leaders agree, with 93% confirming that using tech to improve experiences is the key focus for the future.
We each have a role to play in determining the path that these technologies will take. The need to stay ahead and remain innovative presents a challenge for us all. We hope our predictions help you navigate what lies ahead in 2022 and beyond.
Liz O’Driscoll,
Head of Innovation,
Civica
As we entered 2021, we eagerly waited for the moment when the pandemic threat would end, and we could return to ‘normal’ life. Instead, we have endured a further 12 months of varying restrictions, freedoms and threats. Yet, our spirit of innovation has soared.
Extending our reality
Are immersive technologies more suited to Hollywood and the gaming sector? Or can they enhance service delivery? In volume 1, we explore the impact and opportunities for public services.
Are you talking to me?
From Alexa to Siri, or Bobi to Florence bots have become a seamless extension in our everyday lives. In volume 2, we delve into their world and examine the impact for public services.
Machine learning reloaded
In volume 3, we reload machine learning to help crack the matrix and deliver more value for public services