Generate additional income and transform your revenue collection with our self-funding solution.
At Civica, we understand the challenges local authorities are facing due to budget pressures. Maximising income and improving cash flow is vital in supporting the delivery of councils’ key services and ensuring citizens have access to the vital support they need.
We are uniquely positioned to support you to improve collection rates by implementing our market-leading collections software, CivicaCollect, together with our collections resource service, ProCollect. Alternatively, our software and services can be implemented independently.
Why choose Civica Income Maximisation?
Our experienced team can deliver your collections service and respond to all customer enquiries. Our sector knowledge means we deliver the best outcome.
We work with your welfare teams and other national dept advisory organisations to support vulnerable citizens and ensure manageable repayments
Information is unified to provide a single view of debt, helping improve decision making and bettering the management of customers’ payment plans
Our self-funding solution means you can get started quickly. We only receive software and services payment once debt recovery income is generated
We work with you to focus on using ethical and sustainable methods to ensure citizens can pay their debts realistically and affordably
Through our Single View of Debt functionality, you can realise operational efficiencies by consolidating debts in to one corporate revenue function
Chris Blundell,
Head of Shared Services,
East Kent Services
Civica collecting over £3.5m in additional Council Tax from previously inactive aged debt has been a fantastic achievement. This has contributed towards an increased surplus in the collection fund that has helped us maintain vital services at a time of extreme financial pressure.
Maximising Council Tax income for East Kent Services
Civica Income Maximisation achieves £3.6m in additional Council Tax income
Four ways to manage local authority debt in the cost-of-living crisis
We have identified four ways in which local authorities can improve the way they manage debt in response to today’s conditions.
Navigating the debt challenge: how local authorities can manage arrears
The rising council tax arrears is a problem both for the local authorities and households. We discuss the challenges how can local authorities manage arrears.
Civica Collect
Empowering organisations with a single view of debt to improve collection rates and safeguard citizens.
Southwark transforms collections with a single view of debt
An overview of each individual’s debts and circumstances- drives a more customer-centric approach to collections
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