4th July 2022
Using capacity and demand data to deliver better, safer care to communities in North Wales
Civica Scheduling (formerly Malinko) is supporting community teams at Betsi Cadwaladr University Health Board to provide safer, more efficient care for diabetes patients.
Diabetes patients require time-specific insulin administration and often have complex needs that take a lot of clinical time to monitor. Civica Scheduling has helped Betsi Cadwaladr to move from a manual, time consuming process to auto-scheduling of visits, reducing the risk of missed visits.
Key outcomes
Reduced risk of missed insulin visits
Capacity and demand data supports accurate workforce planning
Delivering better, safer care for patients with diabetes.
Tracey Boka,
Betsi Cadwaladr University Health Board
With Civica Scheduling we know where our nurses are and can see future capacity and demand which supports accurate workforce planning.