11th May 2023
The specialist disability accommodation (SDA) provider prioritises their need for a cloud-based solution with Civica’s Cx SaaS solution.
Enliven Housing, a Specialist Disability Accommodation (SDA) provider commissioning high-quality disability housing options for Australians, has announced its plans to move its housing services to the cloud using Civica’s Cx Housing SaaS solution. With an already impressive portfolio of specialist disability accommodation assets under its management and significant growth plans, the organisation aims to future-proof its operations, while remaining focused on enhancing its services to tenants.
Civica’s Housing and Asset Management solutions have been embraced by more than 400 customers, enabling SDA and Community Housing Providers (CHPs) to provide their tenants with greater choice in managing payments and vacancies, while also improving the overall tenant experience. With these solutions, contractors can efficiently maintain properties in a safe and effective manner, ensuring that the properties meet the highest standards of quality. Civica’s technology empowers both SDA and CHPs to interact more effectively with their tenants, creating a seamless and positive experience for all parties involved.
Cx Housing and Asset Management provides its features from a single platform, enabling a more customer-centric approach, allowing local SDA’s and CHP’s to deliver smarter, more responsive services while keeping costs down.
The Civica solution will allow Enliven Housing to streamline its operations and enhance its ability to provide quality housing services, maximising opportunities for those with a disability.
Implementation of the solution is set to begin this month, with plans to go live in July.
Neale Walsh,
Director Housing,
Civica APAC
We’re excited to be supporting Enliven Housing in setting up their business for future growth and success. Our Cx Housing solution gives crucial, 360 degree view of each tenant and their property, allowing Enliven Housing to see and hear their tenants views and adapt services to deliver a better future for those with disabilities.
Tino Carusi,
Founder,
Enliven Housing
We're looking forward to implementing Civica's Cx Housing solution across our business and setting ourselves up for our future growth plans. Our aim is to create viable, long-term housing opportunities that meet the needs of the people we support, and we have no doubt that this decision will enhance our ability to do so in the near future.
Enliven Housing’s move to the cloud with Civica’s Cx Housing SaaS solution highlights the importance of using technology to streamline processes, improve data management and analysis, and enhance the overall tenant experience. With the implementation set to begin this month, Enliven Housing is well on its way to achieving these goals and providing better outcomes to those with a disability across Australia.