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We are committed to providing first-class customer support.
Our expert team is on hand to help make sure you get the most from your Civica products and services.
Civica Support Cloud
Our product support solution will enable you to:
- Quickly interact with our support team
- Search and easily access Knowledgebase articles
- Benefit from automated workflows which route your request to
the correct Civica Support Analyst.
Learn more about Civica Support Cloud, the products currently live, useful FAQs and how to contact our team for further assistance.
Userhub
Userhub is designed for Civica customers, to provide access to information such as:
- Events and news
- Software documentation and patch downloads
- A forum for discussion and to share knowledge between the user community.
Please contact your government or school district organisation directly for help or questions about Civica products or services. If necessary, they will reach out to us for client support.
Civica is a global GovTech champion with 22 years of solid year-on-year growth. Over 5,000 public bodies globally use our software to help provide critical services to over 100 million citizens. From local government to central government, to education, to health and care.
Civica marks exciting new chapter for growth with Blackstone
Civica secures backing for growth strategy and vision to become a global GovTech champion
Find out more