Authority upgrade enhances efficiency of The Town of Victoria Park

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23rd November 2023

The Town of Victoria Park opted for Authority 7.1 to enhance operations for more accessible, efficient, and transparent public services

Situated in the lively southeastern suburbs of Perth, Western Australia, the Town of Victoria Park thrives as an energetic and progressive local government, dedicated to serving its community. As an active entity, the council encountered challenges in meeting legislatively mandated requirements for single-touch reporting in payroll processes.

The Town resolved these issues by opting for Authority 7.1 as the next step in enhancing its operations and making public services more accessible, efficient, and transparent.

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Key outcomes

Improved requisition monitoring through a centralised platform

One-click standing order processing, saving staff time

Overcoming integration challenges for smooth operation

ERNIE PRANDL,

TECHNOLOGY & DIGITAL STRATEGY MANAGER,

TOWN OF VICTORIA PARK

Authority upgrade is a very positive step forward and appears to be a lot more user friendly. It gives pertinent information on the home screens, which I think is very useful for the users of the application

Authority Altitude

Transform customer engagement and streamline service delivery

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