CarelinkCloud - Cloud Community Care Software

Future-proof your delivery and enhance your flexibility with deployment of your Carelink Suite via the cloud.

The Carelink Suite helps you run your business. And with CarelinkCloud, there’s no need to invest in complex infrastructure. Access all your client information and data remotely, anytime with our end-to-end client management software solution. 

With CarelinkCloud, you can deploy and access our Carelink Suite via a cloud platform (SaaS). The solution includes configuration, management, and recovery. And with a dedicated Managed Services Team, you’ll benefit from scheduled database upgrades, application administration, user account creation, and disaster recovery. 

Cut costs and downtime caused by the maintenance of on-premise systems. Gain peace of mind with advanced security features that guarantee your data is securely stored and handled. Whether you've experienced data loss or a malware attack, CarelinkCloud provides quick data recovery. Any digital emergency will be resolved in no time. 

As well as seeing immediate benefits, you can also increase your business agility as you grow. CarelinkCloud adapts to your organisational needs at a low investment. But best of all? Your staff will be more effective than ever, completing forms and client information sheets on the go. Cut office admin time and use your workforce in the best way possible to provide better community care.

Features adaptable for NDIS software for providers

• Cloud Hosting Platform - The CarelinkPlus application is deployed and accessible via our secure cloud platform. 
• Dedicated Managed Services Team – You’ll have a centralised contact point to complement your organisation and apply a best practice approach. 
• Application Administration - The Managed Services team take over day-to-day system administration. 
• Scheduled Database Upgrades – You’ll have regular upgrades and patches adding new features. 
• User Account Creation and Maintenance - Simplify onboarding new staff with a web-based form for easy access. 
• Annual Rate Schedule Increase – We’ll make sure you generate correct revenue with annual rate schedule increases. 
• Disaster Recovery - Your customised disaster recovery plan will ensure continuity of service. 
• Level 1 Help Desk Support – You’ll speak with a centralised contact regardless of the request.