The future of local government report 2025

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7th March 2025

Unlocking digital potential: Overcoming barriers and advancing innovation in local government

As local governments continue to adapt to an ever-changing digital environment, the challenge to remain ahead in providing innovative public services intensifies. "The future of local government report 2025" is your essential guide to navigating this complex terrain. Our latest report offers exclusive insights from a series of discussions, roundtables and a major survey understanding how local governments are progressing in their digital transformation journey.

Key insights:

  • Modernising legacy systems: Learn from 51% of councils that are enhancing productivity by upgrading outdated technologies.
  • Enhancing digital experiences: Understand how 49% of councils are making digital services more intuitive and user-friendly.
  • Strategic cost management: Explore strategies employed by 46% of councils to reduce costs through smart automation and process optimisation.

This report not only outlines the successes but also unpacks the persistent challenges that could derail progress:

  • Budget constraints: Delve into how 57% of councils are creatively navigating financial limitations to fund necessary technology upgrades.
  • Integration difficulties: Gain insights on how 43% of councils are tackling the integration of legacy and modern systems.
  • Digital literacy: Discover initiatives by 40% of councils to enhance staff digital skills, ensuring the success of technological deployments.

Download the report to access a wealth of data, insights, and actionable strategies to not just cope with but excel in your digital transformation efforts.

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