Support

Supporting our global customers

We’re committed to providing first-class customer support

Our expert team is on hand to help make sure you get the most from your Civica products or services. 

Civica Support Cloud

From 5th December, we’re moving our global support to Civica Support Cloud.

Find out more
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Civica Service Desk

  • Technical support
  • Online call logging
  • Knowledge base and self-help facility
Click here

Userhub

Userhub is designed for Civica customers, to provide access to information such as:

  • Events and news
  • Software documentation and patch downloads
  • A forum for discussion and to share knowledge between the user community
Get started