Civica Bedside

Improve patient experience and safety, reduce food wastage

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A meal ordering app designed to provide patients with a more interactive and personal experience.

Civica Bedside improves efficiency and reduces food wastage within healthcare catering operations through real-time, more accurate information. The app is available to use with Civica Catering Management software (formerly Saffron).

Using technology to improve patient experience

Digital meal ordering, often referred to as electronic meal ordering or ‘EMO’, means taking patient meal orders via a tablet or other device instead of written instructions. It’s a more efficient way to streamline the ordering process and reduces the risk of error.

At Civica, we understand the important benefits this can deliver. We’ve created Civica Bedside to take digital meal ordering to the next level.

With Civica Bedside, ward staff use a tablet to input preferences for specific patients, rather than beds. This means patients receive their chosen meal even if they are moved. The solution is easy to navigate and fully tailored to the individual. It allows patients to choose from a specific list of meals that are suitable for them, with the option for individual preferences due to the human interaction required.

Why choose Civica Bedside?

Get ready for new food waste legislation with Civica and NHS England

Join Civica and Tim Radcliffe, Net Zero Food Programme Manager for NHS England to learn how new food waste legislation impacts you and what you can do to meet it.

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Civica digital bedside meal ordering drives £180k saving

Driving food reduction and improving patient satisfaction for Chesterfield Royal Hospital NHS Foundation Trust and Sodexo. 

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The Hospital Food Review

Examining the findings of the Independent Review of NHS Hospital Food in England

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