Civica Catering Management (formerly Saffron)

Food inflation, supply chain issues, staff attrition and the rise of free school meal programmes are challenging caterers like never before. As your strategic innovation partner, we’ll work with you to face these challenges, differentiate your business and drive growth. What you can expect when choosing Civica as your catering management system provider:

• Key account management, regular strategy meetings and a pricing model that rewards growth
• Improved efficiency and easy repeatable processes that are quick for people to learn, with Check, our paperless kitchen management app and fast flexible cashless EPoS solutions
• More control over your supply chain with EDI integration and digitised procurement and dynamic menu planning that make it easier to do business with a wider range of suppliers
• Improved visibility of sales data so you can better understand demand and create tailored menus for different markets and locations
• More insight into sustainability through tracking food waste and CO2 impacts.

Local authority catering managers continue to face increasing budget cuts while being expected to meet nutritional standards. Civica Catering Management helps authorities to serve healthy, personalised meals, while providing an efficient and compliant service. What you can expect:

• A strategic innovation partner to help you sell your services to neighbouring schools and MATs, through key account management, regular strategy meetings and a council pricing model that rewards growth
• Centralised paperless kitchen management for easy repeatable processes that are quick for people to learn plus fast pre-order, parental payments and fast flexible EPoS solutions for improved efficiency
• More control over your supply chain with EDI integration, digitised procurement and dynamic menu planning that make it easier to do business with a wider range of suppliers
• Improved visibility of sales data so you can better understand demand and create tailored menus for different markets and locations
• The sustainability insight you need to hit Net Zero targets through tracking food waste and CO2 impacts and making it easier to buy local.
• Easier ways to protect pupil wellbeing and reassure parents, with nutritional data against menus, allergen management and reporting for schools/parents.

School catering managers continue to face increasing budget cuts while being expected to meet nutritional standards. Civica Catering Management helps you to serve healthy, personalised meals, while providing an efficient and compliant service. What you can expect:

·       A strategic innovation partner to help you sell your services to neighbouring schools and MATs, through strategy meetings and a pricing model that supports growth

·       Centralised paperless kitchen management and administration of menus for improved efficiency with easy repeatable processes that are quick for people to learn

·       Rapid service throughput using pre-order, parental payments and fast flexible EPoS solutions

·       More control over costs through improved supply chain management and centralised sales and FSM data

·       The sustainability insight you need to hit Net Zero targets through tracking food waste and CO2 impacts and making it easier to buy local.

·       Easier ways to protect pupil wellbeing and reassure parents, with nutritional data against menus, allergen management and reporting for schools/parents.

Read more about school catering software.

Healthcare catering operates seven days a week, 365 days a year, delivering a vital element of a patient’s recovery. Civica Catering Management supports customers across NHS Trusts, private hospitals, care homes and day centres with electronic meal ordering (EMO) and detailed analytics. What you can expect:

• Deliver a positive patient experience, resulting in improved CQC performance and patient feedback
• Ensure healthy, safe and nutritious food choices for your patients and get it right first time, every time
• Produce efficiencies at every stage of your catering process, from purchasing and payment to stock control and menu engineering, and ensure compliance at every stage
• Cater more sustainably by providing carbon value data, tools to reduce plate, trolley and production waste and make it easier to work with smaller local suppliers.

Read more about our catering management technology for healthcare.