Transforming your organisation through best practice library services and operations
Managing and running libraries from the ground up is our expertise. Our team of highly qualified professionals at Civica offer a wide range of supplementary library services, from staff training to collection analysis.
Our expert training and consulting services take the worry out of your staff in performing these tasks and enable them to concentrate on core service delivery activities for your patrons.
Why choose Civica Library Training & Services
Offering you decades of library experience in a wide variety of organisations
We offer the full range of consultancy services, from library operations to technology training, and more
Increase the efficiency of your operations with Civica's extended systems support
Extended Systems Support
We offer additional Spydus support for libraries who may not have the right expertise, or who simply wish to leave Civica's experienced technical team to properly maintain their Spydus system.
Training and Consulting
We offer detailed on–demand training in all areas of library operations. Civica’s experienced consultants work with your library staff to define the workflows that are most beneficial to your organisation’s operations. We can provide advice on the available tools to assist your library in the management of your collection. Our training and consultancy services are useful for new staff members, or for group refresher sessions for existing staff.
Technical and Operations Services
Civica’s experienced Services team of technical specialists and trainers understand the needs of libraries and provide the expertise and delivery know how to help you deliver best-practice library services to your community.
Services that we can provide include, setup of SIP interfaces to 3rd party services, API integrations from within the OPAC to popular 3rd party vendors such as Overdrive, BorrowBox and RBDigital, integrations with PayPay and WinCave e-payment vendors, setup of reporting specific for your library, as well as technical consulting in the commissioning and configuration of Spydus functionality.
Related products & services
Managed libraries
With a large staff of professional senior librarians and technical experts managing 300 plus libraries for nearly a decade.
Library Manpower Services
Manpower services with Library Assistants and Library Officers at your library, to assist with the operation of the library.
Spydus Integrated Library Mangement System
A complete hosted integrated library management including archive and digital asset management, patron discovery, analytics, mobile working, and event management.
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