10th May 2021
Erewash Borough Council serves over 115,000 residents across the East of Derbyshire. On average, they receive 1,000 planning applications a year. But administering and publishing documents on the online register became a cumbersome process.
Change was needed
With the shift in people working from desktop to mobile devices, Erewash chose Civica’s Planning Register to replace their 10+ year old legacy system. The new web-based portal streamlines all the publishing of planning documentation.
Key factors in the selection of the planning register were being able to reduce the publishing process by 50% and ease of use for residents on any mobile device.
The portal is intuitive — everyone is able to pick it up and use it very easily. We can now publish planning documents in 15 minutes.
Neil Webster, ICT Manager