Civica NHS Payroll and Pension Services

Download overview

Managed payroll and pension services from a proven NHS partner, Civica offers reliable and accurate solutions tailored to meet all NHS payroll requirements.

Since 1999, we have provided comprehensive NHS payroll services, delivering unparalleled success and experience in managing payrolls in-house and through fully managed payroll services. We partner with GP practices, Primary Care Networks (PCNs), NHS Trusts, and other NHS organisations, processing over 80,000 payments monthly. Such extensive expertise has established Civica as a leading provider in the field.

Our NHS payroll system utilises the Electronic Staff Record (ESR) and NHS payroll software, ensuring flexible, cloud-based payroll processing and pension services. Each NHS organisation has a dedicated account manager and a highly skilled services team, providing consistent, knowledgeable support. Our partnership approach guarantees that NHS employees are paid accurately, on time, every time—from the first pay cycle. The result is a seamless payroll experience that enhances overall organisational efficiency.

For added convenience, Civica NHS Payroll Services can be accessed through NHS payroll login and contracted under various NHS-approved frameworks, including Countess of Chester, G-Cloud, and HealthTrust Europe. These options provide the flexibility needed to adapt to your organisation’s unique demands,, whether you require ongoing support or project-based assistance.

Why Choose Civica NHS Payroll Services?

Competent – CIPP-qualified team delivers 99.8% payroll accuracy

Cost-effective – transparent pricing with no additional charges

Committed – improve efficiency and insight with services that complement NHS ESR and cloud-based HR services.

Key Features of Civica NHS Payroll and Pension Services:

  • Extensive expertise in delivering NHS payroll and pension services
  • Assured HMRC compliance for NHS Trusts adhering to the latest regulations and standards
  • Full support for Agenda for Change, making pay awards and salary reviews simple
  • Overpayments analysis and recovery, ensuring payroll discrepancies are handled promptly and effectively
  • Integration with Civica Healthcare Recruitment and HR software improves payroll processing accuracy and efficiency
  • On-demand Wage Access for substantive staff through Earnd for greater financial flexibility
  • Integrated time and attendance and period data capture options with payroll software improving the accuracy and efficiency of payroll processing.

Frequently asked questions

How does NHS payroll work?

NHS payroll operates through the NHS Electronic Staff Record (ESR) system, which manages all payroll processing for NHS employees. Civica’s NHS payroll software integrates seamlessly with ESR, ensuring accurate and timely payments, compliance with payroll requirements, and efficient employee data management.

How do I contact NHS Payroll?

You can contact NHS Payroll via email or through your organisation’s payroll department. Civica also provides a dedicated account manager for our clients, ensuring you have consistent and knowledgeable assistance.

Download


 

By clicking 'SUBMIT', I understand and agree to you using my information to respond to my enquiry and to email me further marketing communications from Civica. You can unsubscribe or select your email preferences anytime through our Email Preference Centre.

Privacy – At Civica we take your privacy seriously. We collect data via our website to operate effectively. We will use the information you provide to respond to your enquiry and to email you further related marketing communications from Civica. You can read our full privacy notice here.