The future of local government report 2025

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7th March 2025

Unlocking digital potential: Overcoming barriers and advancing innovation in local government

As local governments continue to adapt to an ever-changing digital environment, the challenge to remain ahead in providing innovative public services intensifies. "Unlocking Digital Potential: Overcoming Barriers and Advancing Innovation in Local Government" is your essential guide to navigating this complex terrain. Our latest report offers exclusive insights from a series of discussions, roundtables and a major survey on how local governments are progressing in their digital transformation journey.

Top three digital priorities identified

Modernising outdated systems

Enhancing the digital user experience for citizens

Reducing operational costs

This report not only outlines the future goals but also unpacks the persistent challenges that could derail progress:

  • 57% of councils are facing financial restrictions

  • 43% of councils are facing integration challenges with legacy systems

  • 40% of councils are struggling with limited digital literacy among staff.

Download the report to access a wealth of data, insights, and actionable strategies to not just cope with but excel in your digital transformation efforts.

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